Tag: the quality group

The Effects of Quality Hotel Furniture and Interior Design

Posted on April 11, 2017 by Joe DiGiovanni - Hospitality Industry

When choosing a hotel to stay in, guests may first look at the furniture to help form their decision. Because furniture is an essential part of any hotel, it can make or break your hotel’s reputation and opportunity to generate revenue. What kind of impression does your hotel’s furniture leave?

Hotel Furniture Sets Guests’ Expectations

The Lobby

The design quality of your hotel lobby and the items within are essential in shaping guests’ first impressions. It is the first room they see upon arrival and the last space they see when departing. The lobby helps guests to form their quality standards for the rest of the hotel and gauge their satisfaction based on the standards they initially set. It is important that the furniture in your lobby is up to date in both quality and design. The furniture should make guests feel welcomed and relaxed, helping to set the tone for the rest of their stay.

Lobbies are used for many purposes such as a meeting place, a place to conduct business, and a meal area, so your furniture should reflect this accordingly. If guests are not impressed with the furniture in the lobby, then they won’t want to spend much time in your hotel or use any available services.

Guests’ Rooms

Perhaps the most important room in a hotel is the one in which guests will be staying. Guests go to hotels for a comfortable and functional place to stay. The furniture in guest rooms should reflect two things – proper function and visual appeal. A comfortable bed, night table, TV, and dresser are standard pieces of furniture found in a hotel room. Each piece should be of the highest quality, function well, and create an atmosphere that is pleasant and inviting.

Many guests will expect an office-type space in addition to the furniture provided for resting and comfort. Be sure to include a desk and chair that will help facilitate all of your guests’ needs. This will help to create a home-away-from-home atmosphere that will make guests want to come back.

I Need to Update My Furniture – What Do I Do?

It is essential to frequently update your hotel’s furniture in order to keep up with design trends, guest needs, and advances in functionality. This process can be daunting, however, as you don’t want hotel refurnishing to affect the number of room reservations or your guests’ experience.

A professional relocation service that partners with an interior design company can help you refurnish your hotel with styled pieces quickly and efficiently. If you need help with picking out new furniture, choose a company such as The Quality Group that partners with professional interior designers in order to provide furniture selection and furniture assembly services.

A moving company that also has storage capabilities will have warehouse facilities to store your furniture while the refurnishing takes place. This will make the process less of a hassle because you won’t have multiple furniture sets cluttering the hotel.

After you have chosen the new furniture for your hotel, it is important to install each piece correctly. A professional relocation service with employees that are specialized in furniture installation will guarantee that each piece is installed properly and safely, extending the lifetime of your furniture.

The professionals at The Quality Group provide everything you need for hotel refurnishing. Employees have extensive knowledge of the furniture industry and experience in hotel refurnishing. Through our partnership with an interior design company and access to storage facilities, we guarantee that you will get the best refurnishing services possible. This will help to decrease downtime for room use and ensure that your guests have a positive experience. Call The Quality Group today for the best refurnishing team available in Louisiana, Mississippi, and Alabama.

Work with The Quality Group

The Quality Group is your commercial relocation company. Our organization was founded in 1987 in New Orleans, and now has offices in Baton Rouge and Jackson, Mississippi. We help companies across the Gulf States with comprehensive commercial moving services from move planning to furniture installation. No other company puts in the time or preparation that we do to make your move stress and hassle-free.

Booking Up Your Hotel During Renovations

Posted on March 28, 2017 by Joe DiGiovanni - Hospitality Industry

Renovating your hotel every three to five years can leave you worried about filling your rooms during the process. While it may be tempting to refrain from informing your guests about the renovation process before they book in order to fill every room, it’s usually best to be upfront about the situation. Follow these suggestions during your hotel renovation to keep guests happy and prevent negative online reviews that will stick around for a while.

You Can Fill Rooms Even During Hotel Renovations

Inform Guests About the Hotel Renovations Before They Book

The last thing you want to do is surprise your guests with a renovation when they show up with their bags ready to check-in. Guests who are expecting a clean, quiet, and relaxing stay and who are then bombarded upon arrival with a chaotic refurbishing scene may instantly run to the internet to leave a less than glowing review.

Informing guests beforehand that renovations are happening will prevent surprises and prepare guests for what to expect. Be as detailed as you can with noise, inconveniences, and dates so guests know that they won’t have to take the stairs or wear noise-cancelling headphones during their stay. Post consistent details on your website and any booking services you use.

Provide Amazing Customer Service and Communication

Renovating and re-furnishing can be loud and disruptive at times, so maintaining exceptional customer service and open communication will help your hotel avoid negative remarks. Inform guests of the daily itinerary so they know what to expect and if anything will be unavailable to them. Be sure to be on hand to answer any questions and offer any help or solutions you can.

If something is unavailable, offer an alternative service so guests don’t feel as though they are missing out on their experience. Also, if something doesn’t go as planned and guests arrive and can’t make it to their rooms, offer to store their items and a complimentary service while they wait. Even if you can’t do anything to fix a problem, listening to their concerns and apologizing for any inconvenience will help alleviate some of their stress.

Thank Guests In Person and Online

Showing appreciation for your guests’ patience and understanding can go a long way in booking rooms and keeping guests happy. Before guests arrive, send out an email thanking them for their business and ensuring them that they will be well taken care of during their stay. Train your staff to be patient with unhappy guests and to thank them at the end of their stay for their support in the hotel’s renovation. When guests leave positive reviews online about their stay during the hotel’s renovation, be sure to thank them and let them know your staff focuses solely on a positive experience for every guest.

Refurbish a Little at a Time

Your hotel won’t book up any rooms if you decide to close down most of the hotel at the same time. Breaking up the hotel refurbishing into small sections will ensure that not everything is closed or unavailable at the same time during anyone’s stay. You can find a company, such as The Quality Group, that will store items at their secure storage facility while you renovate small sections of your hotel and deliver and set up items when you need them. With this method, you can renovate floors or sections of your hotel at different times and keep guests booking rooms during the entire process.

Publish the Results

Renovating and re-furnishing your hotel should be exciting for you and your guests because it means updated furniture, clean fixtures, and modern rooms. When you are done updating your hotel, be sure to celebrate by informing previous guests and inviting them back and potential guests to entice them to stay. Update your website and post on social media channels to let people know that your hotel has recently been updated and enjoy enthused and happy guests.

Refurbishing your hotel doesn’t have to mean a lull in your booking process. Being honest, providing excellent customer service, and keeping services as open as possible will ensure your guests have as pleasant of an experience as they would if you weren’t renovating. Enjoy the positive reviews and flood of room booking requests once your renovations are complete.

Work with The Quality Group

At The Quality Group, we’re your commercial relocation specialists. Founded in 1987 in New Orleans, LA, The Quality Group serves the Gulf States with comprehensive commercial moving services from move planning to furniture installation. No other company puts in the time or preparation that we do to make your move stress and hassle-free.

Refurnishing Your Business After a Flood

Posted on March 14, 2017 by Joe DiGiovanni - Office Furniture

A flood can be emotionally and physically devastating to you and your business. After floodwaters have cleared, your office furniture may still be left damaged. Here are the steps you should immediately take to refurnish your business after a flood.

Refurnish Your Office After a Flood with Professionals

Assessing the Damage After a Flood

After clearing out the standing water remaining from a flood, it is important to assess the damage of your furniture and equipment. Floodwater can leave varying degrees of damage to furniture that can easily increase in severity in a matter of days.

The water damage will vary based on the material that the furniture is made of. Wood may warp and/or crack after coming into contact with a large amount of water. Veneered furniture, which is typically made of materials such as plywood, particleboard, or medium-density fiberboard, will swell when it comes into contact with water. The end result for veneer furniture being ripped seams and damaged structures. Furniture with vinyl or low-pressure laminates will come unglued after sustaining water damage. The finish of your furniture may change as staining occurs. Finally, your furniture may change in appearance and structure including color warping and loose joints.

When your furniture is damaged after a flood, you must assess if it’s worth restoring. Take a look at the extent of the damage, cost of restoration, and cost of the piece. If you have decided that the furniture is not worth restoring, then it is time to start the process of refurnishing after a flood.

What To Do Next

A professional relocation service that partners with an interior design company can help you to refurnish after a flood affects your business. With a partnership, after the professional interior designers plan the office layout with optimal furniture, the relocation company ships the furniture to your business and assembles it professionally so you don’t have to do it yourself. Choose a commercial relocation or interior design company that has a strong partnership so that the design and assemble stages are seamless, leaving you with the best furniture and set up. This will ensure that your office is filled with beautiful, high-quality pieces of furniture and equipment.

After choosing the best furniture for your home or office, it is essential to install each piece correctly. A professional relocation company will provide you with employees that are specialized in proper furniture installation. Using a professional company will guarantee that your furniture is installed properly and safely, leaving you with pieces that will last.

Using a professional relocation company will ensure that the process of refurnishing after a flood goes smoothly and quickly. The professionals at The Quality Group provide the best service as our employees have extensive knowledge of the furniture industry and go through specialty furniture installation training. When you call The Quality Group after a devastation such as a flood, you are guaranteed a professional refurnishing experience. Call The Quality Group today for the best refurnishing team available in Louisiana, Mississippi, and Alabama.

Work with The Quality Group

Move Your Office with Professionals

Posted on February 28, 2017 by Joe DiGiovanni - Commercial Relocation

Here at the Quality Group, we provide you with not only the best moving experience for your office but also with the most skilled and experienced moving team. These specialists will ensure that your move goes smoothly and professionally, allowing you to return back to work as quickly as possible. As a company, we are proud of each individual we hire and work hard to ensure they are ready to help your business relocate.

Professional Moving Teams Care About Your Relocation

Our Moving Team

The efficiency and professionalism of your moving process all begins with the quality of the team doing the work. At the Quality Group, we hold every one of our employees to the same high standards as our managers. Each team member including the owners, managers, newest hire, and everyone in between embodies the company values that we pride ourselves on of commitment, credibility, and professionalism.

It is important that you have the highest quality movers to help your business relocate in order to guarantee a safe and efficient transition. We complete a comprehensive training process in order to prepare employees for every aspect of the job. After hiring, we train our employees and provide them with the tools and benefits they need to do their job safely and skillfully, creating the best moving team possible.

What This Means For You

At the Quality Group, our main focus is serving our clients by providing them with a positive moving team and experience. By creating the best moving team possible, our customers receive endless benefits such as little to no downtime, not-to-exceed pricing, and access to all of our resources.

Through our process of screening and training, we create a group of movers that are exceptionally knowledgeable in the field, enhancing the quality of your office setup after a move. Because we care about our employees and because of the full-time benefits given, our employees are more passionate about their job, which means they will care more and do a better job while working on your move.

Our team-oriented atmosphere allows our highly trained professionals to work together in order to relocate your business as quickly and efficiently as possible. We are all in this business for the long haul and are fully committed to giving our clients a positive moving experience, starting with the quality of our moving team.

Relocating your office can be a stressful experience and it’s our mission to make it run as smooth and professionally as possible. Our team of exclusively selected and highly trained and dedicated movers will ensure that you have an organized and successful move, allowing you to focus on your business. Call the Quality Group for the best moving team and experience in town.

Work with The Quality Group

FF&E Services You Need from Your Installation Company

Posted on January 17, 2017 by Joe DiGiovanni - Facility Installation, Office Furniture

The first impression your clients have of you and your company is extremely important. The client will build an expectation based on that initial impression and they’ll remember that impression when they leave, whether you exceeded it or not. The problem you’ll face will come when your office has seen better days and is starting to show age and wear. If that’s the case, your client will instantly have a poor expectation of the work or service you provide. After all, if you don’t take care of your office, how will you take care of them? You’re fighting an uphill battle. An FF&E Company can help to take care of the details for you.

Deciding to refurbish your office is an important decision that can have a huge impact on your client’s impression of your company. When choosing an installation company to help you transition with the new furniture, fixtures, and equipment you’ll need, ensure the company meets your expectations and needs in the following categories:

Furniture, Fixture, and Equipment Services You Need

Selection and Shipping

Many relocation services are limited in their resources and partnerships, making the process of refurnishing your office much more difficult. At The Quality Group, we partner with interior designers that have extensive knowledge in furniture selection. This strong partnership helps to give you the options you’ll need to find exactly what furniture, fixtures, and electronics you want.

After our partners at the interior design company select the perfect furniture for you, The Quality Group can help to order the furniture within a reasonable time frame. If you have limited space in your office or you can’t receive a delivery at any time, we have the ability to receive the shipment of furniture, fixtures, and equipment for you. From there, it’s important to ask about storage and warehousing.

Storage and Warehousing

Your office has limited space because it’s already filled with furniture and fixtures leaving no spare room for new items on top of the old ones. This means you can’t store the new furniture in your office while waiting for all of it to arrive from the different suppliers. You also may want to do the update room by room to limit operational disruption. For these reasons or others, if you want the new furniture, fixtures, and equipment to be stored off site until you are ready for it at your office, ensuring your installation company can store everything for you will be essential.

Ask your installation company if they have the storage room for your furniture and equipment. A professional installation company like The Quality Group will have warehousing space capable of storing your furniture until you need it at your office. They will also inventory check the items that you ordered for accuracy and quality control. Once your installation company has every item in, they’ll arrange for shipping to your office on your schedule.

Delivery and Installation

Updating your office is a massive project that can be taken in small steps or be done all at once. For your specific needs, verifying your delivery options with your installation company is important. The Quality Group can deliver your furniture, fixtures, and equipment in a way that is custom to your needs, whether that may be half of the new items at one time and half at another or all at once. Ask your installation company beforehand what your delivery options are.

You’ll also want to check on the installation company’s installing process. Ensure that the company will not only install case goods, which are already assembled but also knock down items, which need assembly. This will prevent you from unexpected surprises.

Every installation company is not equal. For a full-service installation company that partners with interior designers in order to take care of your every need, call The Quality Group, or ensure that the one you choose provides each of the above services. Your company update will go smoothly with a professional and customer-centric installation company supporting you.

Work with The Quality Group

Moving Your Business During Winter

Posted on December 6, 2016 by Joe DiGiovanni - Commercial Relocation

Moving in winter, business moving new orleans

Winter is usually a time for holiday parties, cold weather, and warm drinks. In the business world though, work carries on as usual and if a lease is up or expansion comes knocking you may have to relocate no matter the season. When moving during the winter you’ll need to consider a few more factors than if you were moving during a warmer month. For a seamless winter, move keep the following factors in mind.

When Moving Your Business During the Winter, Consider Safety and Comfort.

Office Building Temperatures

Both the office building you are leaving and the one you are relocating to will be prone to chilly temperatures during winter as movers come in and out of the buildings. While you may want to save on the electric bill, you should consider keeping the heat on in both places during moving day. Not only will the movers and your employees appreciate moving furniture, equipment, and personal desk items into a warm environment, but cold sensitive electronics will be better off as well. Turning the heat on even slightly will be beneficial to your office on moving day.

The Weather and Office Equipment

Winter brings unique challenges in the form of unpredictable weather. It could rain, snow, sleet, or hail at any time and unfortunately, your office equipment still needs to go from point A to point B. Plan to cover all walkways movers will need to use to prevent your items from getting damaged. Shovel and salt all pathways to prevent slipping, and ensure your movers wrap all furniture in plastic and utilize plastic tubs instead of cardboard boxes. These precautions will protect your office equipment.

Employee Conditions

Employees will want to bring their own personal desk items to their new offices either on moving day or on the day following. It is important for your employees to know the hazards of moving during winter and what they can do to protect themselves. Advise them to layer up when bringing their items so they can move freely but also stay warm. Have warm drinks available for your employees during the move and have the office set up to provide extra comfort.

Office Supply Priorities

While your staff may want to organize the closet with the brochures and business cards you have saved up, you should make sure they prioritize supplies that are needed for everyday operations. Set up coffee machines, computers, and phone lines before organizing materials that employees use sparingly. This will ensure your business continues to run smoothly during the winter move and employees have everything they need to work.

Plans and their Execution

Moving during the winter can be problematic due to unforeseen complications. Talk to your landlord or new property owner ahead of time and ask for leeway on move-out and move-in days in case of severe weather. Be sure to listen to your moving company’s advice during travel as they have experience in moving large equipment, furniture, and electronics during the winter months. Also, create a plan B for the company and employees for unforeseen complications so your business is not taken off guard during the move.

Moving your business in the winter can have its own benefits such as choice moving day selections, but it brings complications as well. If you are moving your business to a new location during the winter season, have a plan in mind and entrust your relocation to your trained and experienced moving company. Your new office will be up and running in no time with a moving company dedicated to providing a speedy and safe relocation. Talk to the Quality Group today for a consultation on moving your business during the winter.

The Quality Group

We have specialists who know how to move any kind of business, any time of year, regardless of the details. Whether you’re a 10 person IT company or a 200 person law firm, we’ve got experience with your unique problems. Call us about moving your business, whether it’s winter, spring, summer, or fall.

Your Office Moving Questions Answered

Posted on July 12, 2016 by Joe DiGiovanni - Commercial Relocation, Moving Preparation

Business Relocation Questions Answered

Moving is a taxing time that demands a lot of time and effort. You have many moving parts to coordinate and questions arise about how things should be handled for the relocation. Your moving company probably handles a lot of the process so we’ve compiled a list of questions about the moving process that a lot of business owners have for moving companies. Find out what you need to know so you can coordinate your moving relocation more effectively.

How Do I Get a Price Estimate?

Receiving a price estimate from your local office movers should be a simple phone call away. Moving companies vary in how they give estimates but with The Quality Group, we come to your business to do a free move consultation. The consultation includes everything from how we pack up your computer equipment to how many elevator trips it will take to move you out of the building. No matter the method, a moving company will give you a fairly accurate estimate of your move, whether in person or over the phone.

When Should I Call to Schedule my Move?

Generally, the earlier moving companies know about the move, the better options you have. Planning your move in advance allows you to pick your ideal moving date instead of having to work around a booked schedule. Moving companies try their hardest to accommodate clients and schedule something on short notice but it doesn’t always work out optimally. Get an easier experience by booking your move as soon as you know you’re relocating.

What Services Can You Provide for the Move?

Different moving companies can provide a varying range of services. At The Quality Group, we are a comprehensive moving relocation company and provide all the services you need for a move, from the move planning to the furniture installation in the new office. Contact your moving company to understand what services they can provide for you and which ones you’ll have to take care of by yourself.

How do You Protect My Items?

Professional moving companies take the safety of your items seriously. They pack your items in protective wrapping, place them in cardboard boxes, or put them in plastic tubs, and secure them safely on the truck. On top of handling your items with care, moving companies have the extra precaution of insurance just in case something breaks. At The Quality Group, we are bonded, licensed, and insured for both our protection and yours.

Do You Specialize in Moving Relocation Businesses?

Moving companies can be flexible in the types of moves they conduct, however, every company is not created equal. A moving company that specializes in relocating businesses, like The Quality Group, knows how to handle business equipment. All your technical and specialty equipment can be managed with the resources commercial movers have that residential movers may not. Depending on your office, and how much equipment you have, hiring a dedicated commercial mover may be your safest option.

Having a basis on what your moving company can provide is the key to a successful relocation. At The Quality Group, we make every effort to accommodate our client’s needs so you can have a stress-free move. Contact your moving company today to find out whether they are a good fit for your business relocation.

Work with The Quality Group

At The Quality Group, we’re your commercial moving relocation specialists. Founded in 1987 in New Orleans, LA, The Quality Group serves the Gulf States with comprehensive commercial moving services from move planning to furniture installation. No other company puts in the time or preparation that we do to make your move stress and hassle-free.

Benefits of a Local Moving Company

Posted on July 5, 2016 by Joe DiGiovanni - Commercial Relocation

Finding a moving company that will get the job done correctly can take some serious legwork. You have a long list of movers to choose from when relocating your business and you’re looking for just one that will be right for the company.

At The Quality Group, we suggest you choose a local moving company for a seamless and stress-free relocation. You’ll receive some amazing benefits when you move with a local moving company that you may not find elsewhere.

The Benefits of Relocating with a Local Moving Company

Flexible

Local moving companies don’t have hundreds of clients they have to cater to on a daily basis. Due to this, they can be flexible with packing instructions, move times, and specialty equipment when moving your company. Whether you want to move on the weekend to avoid downtime or you want your printer packed a certain way to avoid damage, a local moving company can be flexible with their process in a way larger companies can’t.

Service

Have you ever compared your experience of a local grocery store to one of a corporation grocery store? Chances are in the local store the workers were friendly, helpful, and professional. Well, you can expect that to transfer to local movers as well. Local moving companies are personable, helpful, friendly, and professional because they are a small team that is dedicated to your moving experience.

Credible

When dealing with a local company, word about their services will spread. You probably know someone who has done business with the local moving company you are considering who can tell you all about their moving experience. If your friend vouches for a moving company, the moving company is probably pretty good. A local moving company will also give extra effort to make sure you are satisfied because your word matters within the community.

Competitive Pricing

With a local company, you don’t have to worry about paying extra. When you sign a contract with a local company like the Quality Group, all costs are given to you at the start and there are no hidden fees. Local companies like to be upfront about costs so you aren’t surprised and upset at the end of your move. They also have lower operating costs because they don’t have to travel as far to reach you.

Considering and choosing a local moving company like The Quality Group can be the difference between a long, tedious move and a seamless, stress-free one. With a local moving company, you can experience all the benefits of working with people within your community including flexibility, superior customer service, reliable experiences, and competitive pricing.

Work with The Quality Group

Is Plastic or Cardboard Better for Your Move?

Posted on June 28, 2016 by Joe DiGiovanni - Commercial Relocation

Moving companies all have different ways of relocating businesses, whether it’s the way they load the trucks or the packaging they use to pack up your items. One distinction you’ll discover between moving companies is what type of packaging containers they use to box your items. While some moving companies use cardboard boxes, others use plastic tubs. Moving companies will defend their choice in packing supplies, but what is better for a move of your office, cardboard boxes or plastic tubs?

Is Plastic or Cardboard Better for Your Move?

The Benefits of Your Moving Company Using Plastic Tubs

Reusable

Plastic tubs reduce waste because they can be reused multiple times. Moving companies that use plastic tubs for relocating businesses effectively reuse the tubs for many business moves. When the tubs finally break, they are often recyclable.

Sturdy

Plastic tubs are made of some extremely tough plastic. As a result, your items are more securely packed into a sturdier container and are better protected when bumping along down the road. In addition to extra protection for your items, plastic tubs are sturdier on the bottom as well. This means you don’t have to worry about your heavier items falling through the bottom.

Water Proof

Sometimes, there is no getting around rain during a move. Plastic packing tubs are exceptionally water resistant and will keep your items dry even during a rainy moving day. Also, water will not seep through the bottom and soak your invaluable paper related items.

The Benefits of Your Moving Company Using Cardboard Boxes

Recyclable

Cardboard boxes are highly recyclable and can be disposed of relatively easily in any recycling bin. There is no need to divide your cardboard boxes when recycling and it is easy to manage thanks to its flexibility.

Inexpensive

Cardboard boxes are Books – Vegan Bodybuilding & Fitness superdrol pills: one of the most popular muscle building supplements – californiamuscles.net – high quality steroids only 5 essential fats you need for your bodybuilding diet relatively cheap and can be found in just about any home improvement or office supply store. With cardboard boxes, you will never have to worry about a large extra cost if you are planning on supplying your own packing containers.

Different Sizes

Cardboard boxes come in an astounding amount of sizes and dimensions. Whether you need skinny tall boxes or large squat boxes, chances are you’ll be able to find the size you need. No matter what item you need to pack, there is likely a cardboard box that will fit it perfectly.

Finding a company that uses your preferred packing containers should not be too difficult. Companies will often take requests as well, although there may be an extra fee depending on the contract.

At the Quality Group, we choose to use plastic containers because they combine the best protection for your belongings with the advantage that they are recyclable when they finally do break.

Work with The Quality Group

Hotel Furniture Sets Guests’ Expectations

The Lobby

Guests’ Rooms

I Need to Update My Furniture – What Do I Do?

Work with The Quality Group

You Can Fill Rooms Even During Hotel Renovations

Refurnish Your Office After a Flood with Professionals

Professional Moving Teams Care About Your Relocation

Furniture, Fixture, and Equipment Services You Need

Selection and Shipping

Storage and Warehousing

Delivery and Installation

When Moving Your Business During the Winter, Consider Safety and Comfort.

The Weather and Office Equipment

Employee Conditions

Plans and their Execution

Business Relocation Questions Answered

When Should I Call to Schedule my Move?

How do You Protect My Items?

Do You Specialize in Moving Relocation Businesses?

The Benefits of Relocating with a Local Moving Company

Is Plastic or Cardboard Better for Your Move?

Reusable

Sturdy

Water Proof

The Benefits of Your Moving Company Using Cardboard Boxes

Recyclable

Inexpensive

Different Sizes

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