It’s not unusual for call centers to change locations for economic reasons such as lower rent, ability to recruit sufficient staff, and many other factors. However, moving hundreds or thousands of employees across the city or across the state takes intensive planning measures. When it comes to moving large facilities, one name stands out among corporate moving companies in New Orleans.
At The Quality Group, we understand that moving a call center involves more than assembling and disassembling modular furniture and unplugging a few printers. The following checklists provide an overview of the complicated process of relocating your business operations team, call center floors, and communications equipment.
Meanwhile, keep in mind that The Quality Group offers the following value-added services essential for a smooth call center relocation. These services include:
- Move planning
- Vendor coordination for IT equipment, phones, and computers
- Modular furniture tear down and reassembly
- Project management services
Office Relocation Checklist
You’ll need a comprehensive checklist of all tasks associated with the move, including notifying vendors, employees, and other stakeholders.
You’ll also need to coordinate all the non-technical assets that will come with you to the new location. Here are some of the main items to put on the list:
- Modular furniture
- Break room furniture
- Filing cabinets, office supplies, cubicle contents
- Wall art
- Coffeemakers, hand sanitizer dispensers, and other equipment
Of course, technology is crucial to any call center. So, it deserves its own checklist.
Technology Relocation Checklist
Data is everything in a call center environment. Losing one contact record or disposition, can wreak havoc on your organization. To protect your data against security breaches or server damage, it’s essential to partner with reputable corporate moving companies in New Orleans.
You’ll want to coordinate carefully with your IT resources and vendors for a smooth cut off and transition to the new location. Here are some of the more critical components to label, track, and handle with the utmost care.
Start with an inventory of all of your IT and communication assets, including computers, servers, exchanges, cabling, and other items. That will make it easier to categorize items that you have to move. Remember that The Quality Group offers project management and move planning services that can greatly facilitate this process.
Equipment to include in the move plan:
- Phone, computers, tablets
- Power sources
- Backup media
- Plan for the new office location
Call centers are communication hubs, and your final list will obviously be far more extensive. If you need assistance coordinating with vendors or internal IT staff, we can help.
Business Operations Relocation Checklist
Business operations pertains to C-level executives, HR, and core organizational development personnel. This group will play an integral role in the relocation. Therefore, the relocation checklist will look far different than the other checklist we’ve discussed.
Here are examples of topics to cover in your business operations relocation checklist:
- Appoint a relocation committee.
- Develop a relocation timeline with The Quality Group.
- Create a new office and facility layout.
- Create a protocol that accounts for everything from cyber security to physical safety during the move.
- Come up with a communications plan for employees and vendors, among other interested parties.
- Include items to manage in both the old and new locations.
If you need assistance with temporary or long-term storage of office furniture, equipment, and other assets, let us know. We have secure, temperature-controlled warehouse space available to keep your items in pristine condition. We can also dispose of unwanted items to save you the hassle of taking them with you.
Call The Quality Group at 833-756-0103 to schedule a free consultation. We are the industry leader among corporate moving companies in New Orleans, and you can trust us to stay on top of all aspects of your call center relocation.